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Terms & Conditions

Last Updated: June 2026

Welcome to vedatavam. These Terms & Conditions govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to comply with and be bound by these Terms & Conditions.

1. Acceptance of Terms

By accessing, browsing, or using the SilfiraLuxe Perfumes website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. About vedatavam

vedatavam is a luxury fragrance brand based in New Delhi, India, offering premium perfumes and fragrance products through its online platform and authorized sales channels.

3. Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use this website and purchase products from us.

4. Products and Pricing

All products displayed on our website are subject to availability.
We reserve the right to modify, discontinue, or limit quantities of any product without prior notice.
Prices are displayed in the applicable currency and may change at any time without notice.
We strive to ensure accurate pricing and product descriptions; however, errors may occasionally occur.

5. Orders and Payment

All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our sole discretion.
Payment must be completed before order processing and shipment.
Secure third-party payment gateways are used to process payments.
Providing false or inaccurate payment information may result in order cancellation.

6. Shipping and Delivery

Delivery times are estimates and may vary depending on location and logistics providers.
SilfiraLuxe Perfumes is not responsible for delays caused by customs, weather conditions, or unforeseen circumstances.
Customers are responsible for providing accurate shipping information.
Additional customs duties, taxes, or import fees may apply depending on the destination country.

7. Returns and Refunds

Returns and refund requests are subject to our Return & Refund Policy.
Products must be returned unused, unopened, and in their original packaging unless defective.
Refunds will be processed after inspection and approval of the returned item.
Shipping charges may be non-refundable unless otherwise stated.

8. Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, text, designs, trademarks, and branding elements, is the property of SilfiraLuxe Perfumes and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

9. User Conduct

You agree not to:

Use the website for unlawful or fraudulent purposes.
Attempt unauthorized access to our systems or data.
Distribute viruses, malware, or harmful software.
Interfere with the website's functionality or security.
Provide false, misleading, or inaccurate information.

10. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.

SilfiraLuxe Perfumes reserves the right to suspend or terminate accounts involved in suspicious or unauthorized activities.

11. Limitation of Liability

To the fullest extent permitted by law, vedatavam shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

12. Disclaimer

The website and its contents are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation, availability, accuracy, or reliability of the website.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Force Majeure

vedatavam shall not be held responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, strikes, pandemics, technical failures, or transportation disruptions.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.