Tatarpur Bypass, Hapur
+91-989 188 9641
At The Care Medical , we are committed to providing a smooth and secure shopping experience. If you are not satisfied with your purchase, please read our refund and cancellation guidelines carefully. This policy ensures transparency and protects both our customers and our business. Customers can cancel their orders within 24 hours of placement, and products must be returned within 7 days in their original and unused condition. Certain items, such as medical consumables and opened health products, are not eligible for refunds due to hygiene reasons. Refunds are processed within 5–7 business days to the original payment method, and partial refunds may apply for damaged or late returns. Exchanges are available only for defective or incorrectly shipped items, and our support team is always ready to assist via email or phone. By following these guidelines, we aim to maintain trust, safety, and satisfaction for every customer shopping with The Care Medical.
Orders can be cancelled within 24 hours of placement. To cancel, contact support@thecaremedical.com or call +91-XXXXXXXXXX. Orders already processed or shipped may not be eligible for cancellation.
After receiving and inspecting returned items, refunds will be processed within 5–7 business days to the original payment method. Bank processing times may vary.
Partial refunds may apply for damaged items, missing accessories, or late returns. Our team will notify you if a partial refund applies.
Exchanges are allowed only for defective items or incorrect shipments. Contact support immediately for exchange requests.
For any refund or cancellation queries, contact:
Email: support@thecaremedical.com
Phone: +91- 9891889641
